Transparency
We tell you clearly what data we collect and how we use it.
Privacy
At HIVY, we are committed to protecting your personal data and respecting your privacy.
We never sell your personal data.
We tell you clearly what data we collect and how we use it.
You stay in control: access, rectify and delete from the app.
Encryption in transit and GDPR-compliant hosting (Frankfurt, EU).
We never sell your data to third parties. Ever.
Last updated: May 2026 · Version 1.0
Important notice. This document is a placeholder pending legal review. The final version will be reviewed and validated by a Tunisian lawyer before public launch.
Your privacy is our priority
At HIVY, we are committed to protecting your personal data. This policy explains what data we collect, why, how we use it, and what your rights are.
Processing of your data is governed by Tunisian law no. 2004-63 of 27 July 2004 on personal data protection, and by the GDPR when you are located in the European Union.
When you sign up and use HIVY:
If you sign in via Google, Facebook, or Apple, we receive the data authorized by these providers (typically: name, email, photo).
We process your data on these grounds:
We never sell your data. We share it only with:
The list of technical subprocessors may change; an up-to-date version can be provided on request at [email protected].
Your data may be hosted and processed on servers located in the European Union, in particular in Germany (via our hosting provider Supabase), by technical providers acting on HIVY's behalf. This transfer outside Tunisia is governed by the applicable contractual data-protection safeguards. By using HIVY, you acknowledge and accept this processing under the conditions provided by applicable regulations.
| Data type | Retention period |
|---|---|
| Active account | For the entire duration of HIVY use |
| Deleted account | Deleted within 30 days |
| Residual data (disputes, legal obligations) | Up to 3 years |
| Messages | 3 years |
| Report and moderation data | 5 years after closure |
| Reviews | As long as the account exists |
| Transaction / billing data | 10 years (Tunisian tax obligation) |
| Technical logs | 12 months maximum |
| Anonymized data (statistics) | No limit |
Under Tunisian law no. 2004-63 and, if you are in the EU, the GDPR, you have the right to:
To exercise these rights: [email protected]
We implement appropriate technical and organizational measures to protect your data: encryption in transit (HTTPS/TLS), secure authentication, access control and restriction, regular backups, and hosting with a provider compliant with security standards. As no system is absolutely impenetrable, you acknowledge that data transmission carries a residual risk.
HIVY is a native mobile app. We do not use cookies. We use a technical device identifier for app functionality.
HIVY is not intended for users under 18. If we learn that an account belongs to a minor, we will delete it.
We may update this policy. Material changes will be notified in-app at least 30 days before effect.
For any question on your personal data: [email protected]